Frequently asked questions

What are the shipping options?

At this point in time Camellia's Art offers standard shipping, this usually takes 3-4 business days once carrier has processed package.

What do I do if I received a defective order?

At Camellia's Art, I take great care in the packaging of my products, but if you do receive a defective product I would require you to mail back the product after receiving a screenshot of item to my email; info.camelliasart@gmail.com. After assessing the return product a refund will be processed straight away.

How do I contact your company if my question isn’t answered here?

The most easiest and effecient way to contact me is through email (info.camelliasart@gmail.com), where I aim to reply back within 48 hours.